“
The product is seamless. We’ve had very positive feedback from members, particularly in the online service, and using the debit card. Opening an account is extremely easy as there is a very refined process in the back-end. This positive member experience really helps us to build trust in the product and the service. The IT end to that is critical and Wellington IT have not failed us. We have had no technical difficulties to date and it has been a very positive experience. The positive feedback from the members speaks for itself.”