Digital Suite

Digital Member Onboarding & ID&V

ID Verification as part of Digital Member Onboarding.

ID&V is built into cuMobile and provides a modern and seamless method for new members to join your Credit Union. They upload a copy of their ID, as well as carry out liveness tests via their device. Our ID&V solution automatically verifies their ID. Existing members can also use this tool to upload their updated ID should it expire.

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Benefits of ID & V

Enhanced onboarding

Streamlining the recognition of identity documents and the ability to extract text and data can reduce the member onboarding process to seconds.

Fraud prevention

Automated document recognition, digital tampering detection, advanced face-matching technologies and real-time online support can assist in reducing fraud.

Liveness test

ID verified instantaneously via liveness test, allowing your prospective members to confidently carry on with their online application.

Cost saving

Automated data extraction and facial recognition speed up the currently manual process, reducing the staff time needed for traditional onboarding and saving you money.


No document needs to be manually scanned, as it comes in digitally, is stored digitally, and we view it digitally.

ID upload

Prospective members can join your Credit Union faster than ever before as your staff don’t have to waste time manually verifying their IDs


Full report outlining whether the ID is verified or not verified, and why. This is useful for compliance and risk analysis when it comes to your members.

Data quality

Members are inputting their data themselves which means fewer errors e.g., a member is less likely to input their phone number incorrectly. The layered verification process, involving ID documents, data and biometrics, suggests a comprehensive approach to ensuring the accuracy and validity of the information provided by the members.

When staff are looking at an image of a document, it can be very difficult to tell if it is real or indeed an acceptable form of ID. To have an independent software company like IDScan reviewing that document and confirming its legitimacy gives a good deal of comfort to the team involved in that process and to our compliance function”

Mark Ryan

ICT Manager

Core Credit Union

20% of Core Credit Union members now onboarding with ID&V

ID&V liveness test provides a sleek, modern experience for their new members and the reporting is extremely beneficial from a compliance and KYC point of view – saving Core CU time and costs!

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